I have 4 stories to tell. Vodafone I landed in Delhi, and I got right down to it, the first thing that anyone worries about when they move. As I didn't know where any of the stores were, I called JustDial and they connected me to Vodafone. A recorded voice took me through all the motions, and all of 15 minutes of sub-human interaction later I had made all the arrangements for a new SIM to be delivered home. I was impressed by the speed and efficiency of the 'personalized customer care', so I even made a few calls (on roaming) to my friends back home to gloat and boast about it. I started work soon after, but I became confused as to whether I was working for CWG or as secretary to Hon.Mr.Raj Chhadha. I found myself answering call after call for him on my new number. It was only after a few weeks that I managed to get down to a shop, by this time having given up trying to actually TALK to these godlike customer care executives. I say godlike because just like God, you've ...
"A dawn to end all nights, that's all we hoped it was"